Business Intelligence for IT Services
Dactic is an AI detective designed to surface how people actually work inside your client organizations, giving IT teams the clarity to implement technology that sticks.
About Dactic
Strategic intelligence infrastructure for your implementations
Every technology implementation runs into the same wall: the platform works, but the people don’t use it. 70% of digital transformations fail not because of the technology, but because the teams implementing it don’t have a clear picture of how people actually work. The workflows, the workarounds, the unwritten rules that determine whether adoption happens or doesn’t.
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Proprietary organizational intelligence at scale
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Evidence backed implementation planning
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Reports that map to your client’s actual workflows
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A process that surfaces what stakeholder interviews miss
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Speed that matches implementation timelines
Built by an IT company, for IT companies
Dactic was built by Valere, an IT services firm that kept running into the same problem on client engagements: the technology worked, but adoption stalled because nobody understood how people actually worked before deploying it.
We built Dactic to solve our own bottleneck. Now we use it on every client engagement for AI assessment and discovery. It’s the fastest way to understand an organization before you try to change it.
We're sharing it because every IT firm that does implementation work hits the same wall. The technology isn't the hard part. Understanding people is.
due to people, not tech
organizational report
How IT firms
use Dactic
Pre-implementation discovery
Run Dactic to understand how your client's people actually work. Map the real workflows, the workarounds, the unwritten rules. Build your implementation plan on ground truth instead of stakeholder assumptions.
Post go-live adoption check
Two weeks after launch, run Dactic again. Are people actually using the new system? Where are the workarounds? Get the real picture anonymously so you can fix what matters before usage flatlines.
Continuous client intelligence
Use Dactic as a recurring pulse check across your client base. Spot adoption issues before they become renewal risks. Build a living database of how each organization actually operates.
How Dactic Works
An AI detective that turns conversations into organizational intelligence.
Dactic helps IT teams identify and resolve the organizational data gaps that determine whether implementations succeed or fail.
Start with your context
Set the foundation for meaningful insights
Describe your context, the problem you want to explore and the goals you want to reach. Dactic’s AI guides you through this step to help frame your challenge clearly before any interviews begin.
Design your interview
Create a questionnaire that fits your goals
Dactic's AI generates an initial questionnaire based on your challenge definition. You can refine the flow, add sections and tune the questions to guide participants toward deeper, more meaningful answers.
Share and collect
Let participants engage in natural AI conversations
Publish your challenge and share your link. Participants complete a guided conversation with Dactic's AI and you can track progress in real time. The challenge closes automatically when your target is reached, or you can close it manually anytime.
Unlock your insights
Turn every conversation into evidence based clarity
Once your challenge ends your report will be automatically generated. Dactic organizes all interviews into key takeaways, quotes, transcripts, recordings, quantitative charts and a downloadable PDF report with the best insights.
When IT teams call us
You’re scoping a new implementation
Your client says they’re ready for the new platform. But you need to know how their people actually work before you configure anything. Dactic delivers workflow clarity before a single line of code ships.
Adoption is flat after go-live
The platform is live. Training is complete. But usage isn’t moving. Dactic surfaces why employees aren’t adopting — anonymously — so you can fix the real blockers, not the ones leadership assumes.
You’re expanding into new departments
You proved value with one team. Now leadership wants company-wide rollout. But every department works differently. Dactic maps the new terrain before you build on it.
Your client’s renewal is at risk
They say they love the product but the data tells a different story. Dactic gives you ground truth on what’s working and what’s not before the renewal conversation.
Proven in the field
“Dactic helped us surface real insights from across the organization, quickly and clearly. Instead of relying on assumptions, we had a structured view of our team’s perspective. It provides clear value and has a lot of potential to change how we listen to our organization.”
5–10 stakeholders
Raw intelligence with evidence
Candor
Ready to see how your client’s people actually work?
Stop letting critical organizational intelligence stay invisible. Start building the proprietary foundation your value creation plan needs to deliver real business results.
Frequently Asked Questions
We're here to help
Common questions about how Dactic helps IT teams capture workflow intelligence.
Traditional discovery involves interviewing 5 to 10 stakeholders over 4 to 8 weeks and delivering a filtered interpretation. Dactic interviews 50 to 200 employees anonymously in under 2 weeks and delivers raw workflow intelligence with evidence. Employees tell an anonymous AI things they will never tell consultants brought in by leadership. and includes up to 3 challenges and 15 total interviews (5 per challenge). You get full access to insights, reports and Ask AI during this period.
Absolutely. Dactic is most powerful during the scoping and planning phase, before you configure or deploy anything. Run it early to understand how your client’s people actually work so your implementation plan is built on reality, not assumptions. Changes take effect immediately and your usage limits adjust accordingly.
A structured assessment deck with an executive summary, risk scoring, dimension by dimension analysis, anonymized employee quotes, pattern identification, and prioritized action items. Every finding maps to financial and operational impact.. Your account remains active until the end of the billing period and no future charges are applied.
Yes. Employee identities are never attached to their responses. Reports aggregate findings by theme, department, and organizational level. All data is encrypted in transit and at rest with enterprise grade security. Your knowledge bases are never used to train our models.. Enterprise plans support unlimited users.
Absolutely. Your client’s institutional knowledge is their competitive advantage. All data is encrypted in transit and at rest with enterprise grade security. Your knowledge bases are never shared and never used to train our models.. We do not use your data to train external models.